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Convert more, build lasting relationships, and grow your business resiliently with Zoho CRM.
Analytic
Email
Mobile
Telephony
Analytic
Know where your business stands

You shouldn't have to manually track individual sales metrics, such as the number of leads created per month and the number of deals closed daily. Our AI-powered Anomaly Detector widget compares your actual sales performance to the forecasted trend and shows you deviations from the predicted sales trend.

Don't ignore your KPIs

From a dashboard that tracks top deals to one that monitors current growth indices, Zoho CRM's KPIs give you a complete picture of key sales figures so your team can identify and focus on areas that need improvement.

Email
Prioritize and respond to sales emails

SalesInbox helps you sell smarter by prioritizing the emails most likely to generate revenue. Simply drag and drop your leads to convert them into contacts and compare offers across multiple metrics in the same view. No more guessing why a campaign didn't work—Zoho CRM's easy-to-use sales enablement software analyzes all the factors for you. Use the data to identify which information, copy, or design elements resonated with your prospects and which ones went unnoticed.

Mobile
Sell ​​on the go

The Zoho CRM mobile app provides your sales team with a user-friendly platform that simplifies sales processing and information sharing. It provides salespeople with key sales data and support to make informed decisions, anytime, anywhere.

Telephony
A missed call is a missed opportunity.

It's common to receive a call when you're out of the office or on a call. Don't worry about missed calls. Zoho One's telephony system is equipped with voicemail.

When a client or candidate leaves a voicemail, it's automatically logged as a new ticket. This allows agents/recruiters to respond later.

Everything you need to get organized
and increase your sales with Zoho CRM!
Lead management
Automation
Multiple channels
AI Agent
Lead management
Better prospect engagement with scoring rules

Managing a large number of leads each day makes it difficult to determine which ones to focus on. Zoho CRM's lead management tool's scoring rules allow you to prioritize your leads with positive and negative scores to accelerate conversions. Use lead management processes to define your leads individually or combine multiple leads. If you want to target leads in a specific industry, or if trade shows represent promising potential for your business, assign them a higher score.

Automation
The easiest, most powerful way to create, sell, and repeat

How does your sales team track the progress of their leads, prospects, and customers? How do they know what to do at each stage of the process? That's why we created Blueprint, a technology integrated into Zoho CRM that smoothly guides users on the right actions to take, at the right time, and prompts them to enter the right information in the right order. Make your process repeatable for new hires and veteran salespeople alike.

Multiple channels
Nurture more leads with omnichannel communication

Don't limit yourself to email: Take full advantage of Zoho CRM's omnichannel communication channels to engage with your prospects. Nurture your leads via social media, phone, live chat, and even in person. If you're a webinar enthusiast, you can integrate Zoho CRM with a host of popular online webinar hosting solutions and host online lead nurturing webinars, then sync all your webinar-related information with your CRM.

AI Agent
Redefining Business Operations with Agentic AI

A business isn't just about creating and selling a product or service; it's the amalgamation of multiple processes, from the ideation phase to ongoing customer service after the sale. These processes must work together and consistently efficiently for a business to succeed and thrive.

To help businesses achieve their peak productivity levels, many software programs offer a multitude of features. From automation to AI, these capabilities have enabled companies to simplify and streamline their business processes. In keeping with this idea of ​​constant evolution, a new feature has emerged: AI Agents.

​​Online appointment booking made easy, thanks to Zoho Booking.
Booking page
Calendar synchronization
Update your CRM
Notify and remind
Booking page
Quick and easy booking

Create a personalized page with your branding elements to display your availability. Your clients can choose the date and time of their choice to book an appointment.

Calendar synchronization
Synchronize your calendar with one click

Sync your schedules by connecting your Google Calendar, Outlook Calendar, or Zoho Calendar, and never worry about being double-booked again. One click

Update your CRM
Update your CRM in an instant

Transfer your leads to your CRM software and nurture their loyalty with appointments. Use our Zoho CRM integration or connect to your favorite CRM application with Zapier or Zoho Flow.

Notify and remind
Automatic notifications and reminders

Reduce no-shows with automatic email and SMS reminders. Send up to three personalized reminders for an appointment. Need to send personalized emails and SMS messages for different meetings? Personalize them with Zoho Bookings' notification workflows.

​​Discover the future of customer engagement with Zoho SalesIQ!
Website
Chatbot
Integration
Assistance
Website
Say goodbye to buying email lists and chasing bad leads

Businesses invest heavily in purchasing email lists, leading them to pursue unreliable leads and achieve low conversion rates. Zoho SalesIQ's visitor tracking and lead scoring features help you identify your best prospects based on their actions on your website.

Chatbot
Automate product recommendations and appointment scheduling with chatbots

Set up a conversational chatbot to ask detailed questions and identify your customers' needs, identify any features they're looking for, and suggest a suitable product. You can also use chatbots to help your customers schedule appointments with your sales/support team.

Integration
Build your email list and follow up.

Zoho SalesIQ's integration with Zoho CRM allows you to create your own email list by storing your contacts and leads. You can view and manage them from a single dashboard for easy and convenient access.

Prospects don't convert after a single interaction: email remains the best way to follow up, nurture, and convert them. Zoho SalesIQ's integration with Zoho Campaigns allows you to plan and schedule your email campaigns to stay top of mind and in your prospects' inboxes.

Assistance
Global support with chat translation

Real-time translation in SalesIQ ensures seamless communication in your customer's preferred language.

Break down departmental silos and route support to the right people

Industries don't just deal with their customers; they also interact with numerous new suppliers, potential partners, contractors, and subcontractors.

Customers want proposals, order updates, or solutions, while suppliers want to contact you to finalize a potential raw material contract.

Set up departments in your live chat software and route chat requests to the appropriate department to ensure seamless communication.