A single platform to better understand, track, and coordinate the company's activities.
Boiseries Algonquin’s operations rely on close coordination between sales, orders, inventory, and invoicing. As the company grew, information became scattered across various files, documents, and workflows, making operations increasingly difficult to track and understand.
To improve visibility into its activities and simplify day-to-day management, the company sought to centralize its information, formalize its processes, and better integrate all its operations within a single environment.
Boiseries Algonquin
Industrie
Manufacturing and distribution of wood products and specialized order management.
Challenge
Centralize information, structure processes, and improve visibility into orders, inventory, and daily operations.
Solution
Deploy an integrated environment linking sales, inventory, invoicing, and order tracking within a centralized platform.
Result
A better understanding of operations, more reliable inventory management, and a reduction in errors associated with manual processes.
The challenge
Before the project, information was scattered across various Excel files and paper documents. Order tracking relied partly on manual processes, and inventory management lacked structure.
This situation limited the flow of information between teams and complicated the overall understanding of operations. The links between orders, inventory, and invoicing remained difficult to track, increasing the risk of errors and slowing down certain activities.
Key challenges identified include:
- Information scattered across multiple tools and documents.
- Order tracking handled partly manually.
- Unstructured inventory management.
- Difficulty coordinating operations between teams.
- Limited understanding of processes and responsibilities.
The goal was to create an environment that was simpler to understand and easier to manage, while offering better visibility into the company's overall activities.

The solution
Tayo assisted Boiseries Algonquin in structuring its processes to transform a fragmented environment into a coherent system linking sales, orders, inventory, and finance.
01
Centralize key information
Information regarding customers, orders, and operations has been consolidated into a single environment to facilitate access to information and improve collaboration between teams.
02
Structuring order tracking
Order-related processes have been formalized to improve tracking and reduce reliance on manual methods. Special attention has been paid to special orders through the addition of a custom module.
03
Modernize inventory management
The inventory has been centralized and structured to improve product traceability and facilitate the tracking of stock movements.
04
Connect financial operations
Billing and payment activities have been linked to operations through the integration of Stripe, creating a better connection between sales, orders, and payments.
05
Automate key activities
Automation measures have been implemented to reduce manual handling, improve data reliability, and streamline information exchange between the various systems.
Results
The transformation enabled Boiseries Algonquin to gain a better understanding of its operations while improving coordination between the company's various sectors.
Get an overview of operations
Information is now accessible within a centralized environment, offering better visibility into daily activities.
Reduce processing errors
Structuring processes and reducing manual data entry have helped to lower error rates in order processing.
Accelerate operations
Activities flow more smoothly between sales, inventory, and invoicing, making it possible to reduce certain operational lead times.
Improve inventory management
The teams benefit from improved product traceability and more reliable inventory management.
Strengthen internal coordination
With processes now better defined, the teams share a common understanding of operations and the associated responsibilities.

Technologies used
Zoho CRM
Zoho Books
Zoho Inventory

Zoho Analytics
Zoho Sign




